1. Scope

This Privacy Policy explains how EzerLab LLC (“EzerLab,” “we,” “us”) handles personal information when you visit ezer.cc or use Ezer accounts, financial-statement research software, support, and related services.

It does not govern independently operated third-party websites, data sources, or payment services. Those parties process information under their own policies.

2. Information we may collect

Information you provide

  • Account details such as email, display name, authentication information, and language preference;
  • support, feedback, refund, and dispute communications;
  • company searches, research parameters, ratings, and other product inputs;
  • files or text uploaded where a feature permits them; and
  • subscription, billing-status, and transaction identifiers. Payment providers process full card data; we do not store full card numbers.

Do not submit credentials, identity documents, material non-public information, health information, or unrelated sensitive personal data in research inputs.

Information generated automatically

  • Device, browser, language, approximate region, IP address, and logs;
  • page views, interactions, errors, performance, and usage quotas;
  • sign-in cookies, theme and language preferences, local storage, and referral codes; and
  • analytics interaction data after you consent.

Information from third parties

We may receive account-verification status, transaction status, public filing data, or risk signals from authentication, hosting, payment, data, and security providers.

3. How we use information

We may process information to:

  • create and protect accounts and provide research, reports, and subscription features;
  • process payments, deliver digital services, and respond to refund or support requests;
  • enforce quotas, prevent abuse, investigate security events, and apply our Terms;
  • debug, monitor performance, and improve accuracy, availability, and user experience;
  • send product or service communications with consent or as permitted by law; and
  • meet accounting, tax, sanctions, anti-fraud, and other legal obligations.

We do not sell full payment-card data or use research inputs to execute securities trades for users.

4. Cookies, analytics, and local storage

Necessary or functional storage supports sign-in, security, quotas, theme, language, and consent records. After consent, we may load analytics such as Google Analytics, Microsoft Clarity, and Baidu Analytics.

Hosting providers such as Vercel may process technical logs for security, reliability, and aggregate performance. See the Cookie Policy. You can change optional analytics choices through “Cookie settings” in the footer.

5. Sharing and service providers

We may disclose required information to:

  • Supabase for authentication, databases, waitlists, and account features;
  • Vercel, Cloudflare, and content-delivery providers for hosting, delivery, security, and performance;
  • Upstash for rate limiting, caching, or runtime data;
  • Google Analytics, Microsoft Clarity, and Baidu Analytics for consented analytics;
  • Stripe, Airwallex, or another disclosed payment provider for transactions and compliance when payments are enabled;
  • model, data, and infrastructure providers that process necessary queries and public filing data to generate structured research; and
  • professional advisers, law enforcement, or regulators where legally required or needed to protect lawful rights.

We require providers to process information for agreed purposes and use appropriate safeguards. We do not sell personal information for monetary consideration.

6. International processing

EzerLab is a Wyoming company using distributed service providers. Information may be processed in the United States, China, and other locations where providers operate. Data-protection laws may differ across locations.

Where required, we use contractual, organizational, or technical measures to support cross-border processing.

7. Retention

We retain information only as long as needed for the purposes in this Policy, account maintenance, disputes, agreement enforcement, and legal obligations. The exact period depends on the data and purpose.

After account deletion, some backup, transaction, anti-fraud, tax, or legal records may remain for a necessary period and then be deleted or de-identified.

8. Security

We use access controls, encryption in transit, logging, and vendor safeguards proportionate to the Service. No internet service can promise absolute security.

If you believe an account or personal information is at risk, contact joe@ezerlab.org promptly.

9. Your choices and rights

Depending on applicable law, you may have rights to:

  • access, correct, or delete personal information;
  • obtain a copy of some information;
  • object to or restrict certain processing;
  • withdraw consent; and
  • complain to a local supervisory authority.

Submit requests through available account features or email. We may verify identity to protect the account, and legal exceptions may apply.

10. Marketing communications

Service, security, billing, and Terms notices are necessary communications. Optional marketing emails will include an unsubscribe method, or you can contact us.

11. Children

The Service is intended for people 18 or older. We do not knowingly collect personal information from children. Contact us if you believe a child has provided information.

12. Automated tools and research outputs

Ezer uses software and models to help parse public disclosures and generate research material. These outputs are not automated decisions intended to create legal or similarly significant effects about individuals, and are not personalized investment advice.

13. Changes to this Policy

We may update this Policy. We will provide reasonable notice of material changes through the website, account, or email and update the date above.

14. Contact

Data controller and operator: EzerLab LLC

State of formation: Wyoming, United States

Privacy and customer support: joe@ezerlab.org