1. Product and delivery format

Ezer is online financial-statement research software provided by EzerLab LLC. The Service is delivered entirely online; no physical goods are shipped.

Users access available company search, structured analysis, source references, history, or report-export features through ezer.cc and associated account pages. Features and quotas are described on the relevant plan page and in the account.

2. Free Service

The free experience is generally available when an account is created, a user signs in, or a public demo is opened. Free features may be limited by monthly quota, company coverage, report period, or feature availability.

3. Premium early access

Premium is not yet collecting payments. Joining the early-access list:

  • requires no payment;
  • does not create a paid subscription;
  • does not guarantee a particular launch date; and
  • only permits us to contact you when subscriptions open.

The planned price is USD 4.99 per month. Final price, tax, and renewal status will appear before payment.

4. Activation after paid launch

After paid subscriptions open, Premium access will normally activate immediately after the payment provider confirms a successful payment. Delivery may be confirmed in the account and by email.

If access is unavailable 24 hours after confirmed payment, email joe@ezerlab.org from the account email with the order or payment identifier. Do not send a full card number or one-time code.

5. User responsibilities

To receive delivery, you should:

  • provide a working email address;
  • keep account details accurate;
  • use a supported browser and stable connection;
  • protect login credentials; and
  • confirm that payment is not pending, failed, returned, or disputed.

6. Data and report availability

Company, period, source, and report-format coverage changes with public disclosures, licensing, and technical support. A subscription purchases software access; it does not guarantee coverage of every security, market, year, or filing, or that research is suitable for a particular decision.

7. Service problems and remedies

If we fail to deliver paid core access under this Policy, we will first try to restore access. If we cannot restore it within a reasonable time, a refund or other remedy may be available under the Refund and Cancellation Policy.

8. Contact

Digital delivery support: joe@ezerlab.org

Operator: EzerLab LLC